Presbyterian Manors of Mid-America complies with applicable Federal civil rights laws and does not unlawfully discriminate on the basis of race, color, national origin, age, disability, citizenship, veteran status, genetic information, sexual orientation, gender identity, religion, gender or any other characteristic that is protected by law. Presbyterian Manors of Mid-America does not exclude people or treat them differently because of race, national origin, age, disability or sex.
Presbyterian Manors of Mid-America:
If you need these services or believe that Presbyterian Manors of Mid-America has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance, in person or by mail, fax or email with:
If you need help filing a grievance, Jarene Fluker, Director of Quality and Risk Analysis, is available to assist you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at this portal, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available here.