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New Social Services Designee finds joy, meaning in her role

Chasta Cleveland recently joined Presbyterian Manors of Mid-America (PMMA) as the new Social Services Designee. It’s a challenging role, but one she truly enjoys and finds rewarding.

“I complete one-on-one visits with residents, perform social histories and trauma assessments, manage discharge planning, monitor resident behavior, and ensure residents' rights, address grievances, and abuse prevention,” Chasta said.

Additionally, Chasta plays a vital role in organizing the Resident Council and assisting with care plans to help residents achieve their goals.

Chasta, who started her employment with PMMA just in February 2023, enjoys getting to know each resident and their family through her one-on-one visits. She loves learning about each resident's history and building bonds with them and their families.

“Each resident is special,” Chasta said. “I enjoy everyone that I have been able to visit with. Sometimes all you need is a smile.”

Working closely with other departments, Chasta collaborates with case managers to enhance the quality of care provided to each resident. She establishes meaningful connections with residents and is dedicated to promoting the best quality of life for each resident.

In her personal life, she enjoys spending time with her family and friends, especially at the lake and playing outdoor games. She has been married for 12 years and has a stepson, two children, and three grandchildren. Buddy, her half black lab, half German Shepherd dog, also keeps her company.

Chasta is excited about this new role and the opportunity to make a difference in residents' lives. Help us welcome Chasta Cleveland to our PMMA team!

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